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Generative AI in Action: Real-World Use Cases

This course provides an overview of generative AI use cases and the business value they provide. Including real-world applications for generative AI across major industries and case studies.

This course provides an overview of generative AI use cases and the business value they provide. Including real-world applications for generative AI across major industries and case studies.

  • Course level: Fundamental
  • Duration: 75 min

Activities:

This course includes presentations, real-world examples and case studies.

Course Objectives:

In this course you will learn to:

  • Understand four core objectives of generative AI
  • Improve customer experiences through conversational AI and personalization
  • Boost employee productivity through use of generative-AI powered employee assistant, assisted code companion solutions, automated report generation
  • Accelerate process optimization and improve efficiency of business processes
  • Enhance creativity and content creation
  • Become familiar with use cases across different industry segments
  • Gain an understanding of high-level architectures behind some working prototypes

Intended Audience:

This course is intended for:

  • Anyone looking to understand real-world applications of generative AI
  • Decision makers looking to identify and evaluate generative AI use cases

Prerequisites:

We recommend that attendees of this course have:

Course Outline

Module 1: Generative AI use cases

Lesson 1: What is generative AI

Lesson 2: Common use cases for generative AI

  • Improve customer experiences
  • Boost employee productivity
  • Enhance creativity & content creation
  • Accelerate process optimization

Module 2: Enhance Customer Experience

Lesson 1: Conversational AI

Lesson 2: Call Center Solutions

Lesson 3: Personalization

Module 3: Boost Employee Productivity

Lesson 1: Conversational Search

Lesson 2: Employee Assistant

Lesson 3: Code Generation

Module 4: Optimize Business Processes

Lesson 1: Intelligent Document Processing

Lesson 2: Data Augmentation

Module 5: Creativity and Content Creation

Module 6: Industry Use Cases

Lesson 1: Healthcare and Life Sciences

Lesson 2: Financial Services

Lesson 3: Retail, Media and Entertainment

Keywords: Gen AI, Generative AI

About Instructor

AWS

147 Courses

Not Enrolled
FREE

Course Includes

  • 2 Lessons
  • Course Certificate
  • Instructor: AWS

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