AWS Certified DevOps Engineer Professional Video Course

[reubendevries]

Anyone else using autoplay and the video that autoplays is for some reason set to mute? Any way to fix?

[Nikee-TutorialsDojo]

Hi Reuben,

Thanks for reaching out.

Could you please let us know which specific lesson or video you encountered this issue in? Also, if possible, share the device and browser you are using so we can investigate further and help identify a fix.

Looking forward to your response.

Best regards,

Nikee @ Tutorials Dojo

[reubendevries]

Hey Nikee,

This is happening on every video after the first one and only happens when AutoPlay feature is turned on. The first video is fine, but the second video audio starts in a muted state. I’ve tried this across two different browsers on two different devices that were connected at the time to two different internet connections so I’m pretty sure this isn’t on my end. I first noticed it when I opened the ticket I was using my MacBook Pro connected to my home internet connection using my Firefox Browser. Yesterday I the same issue occured, I was using my iPhone connected to my daughters dance studio’s wireless network. I was using the safari browser on my iPhone.

• This reply was modified 4 months, 1 week ago by  reubendevries.

[Nikee-TutorialsDojo]

Hi Reuben,

Thank you for the detailed information and for testing this across multiple devices, browsers, and networks.

We checked the autoplay behavior on our end, and it appears to be working properly. In some cases, browsers and mobile devices automatically mute autoplay videos due to built-in media playback policies, especially after transitioning between videos.

We recommend trying the following steps:

• Clear your browser cache and cookies
• Disable and re-enable the autoplay feature
• Try using a private/incognito browser window
• Ensure that the browser site settings allow autoplay with sound
• Update your browser to the latest version

Please let us know if the issue persists after trying these steps, and feel free to share a screen recording if possible so we can investigate further.

Best regards,
Nikee @ Tutorials Dojo

[reubendevries]

Hey Nikee,

Apologies on the delay, it was my son’s birthday weekend. I have the video for you, but it won’t let me attach it. How can I send it your way?

[Nikee-TutorialsDojo]

Hi Reuben,

No worries at all, and we hope your son had a wonderful birthday weekend!

You can send the video recording directly to our support team at support@tutorialsdojo.com. Please include a brief description of the issue along with the video attachment so our team can investigate it further.

Once received, we’ll review it and get back to you as soon as possible.

Best regards,
Nikee @ Tutorials Dojo

[reubendevries]

Just sent subject line is: “Issue with auto mute when autoplay is enabled” and is from my email address which can be found on my profile (don’t want to publicly share it here).

• This reply was modified 4 months, 1 week ago by  reubendevries.

[Nikee-TutorialsDojo]

Thanks Reuben! We will check on it.

Regards,

Nikee @ Tutorials Dojo

[reubendevries]

Hi Nikee,

Any update on this?

[Nikee-TutorialsDojo]

Hi Reuben,

Thank you for your patience.

Upon checking on our end, the video course autoplay feature appears to be working properly. We noticed that when autoplay is enabled, there can be a brief 1–2-second muted state at the very beginning of the next video, after which the audio should continue playing normally.

Since the behavior may also be affected by browser or device settings, we recommend checking for any third-party applications, browser extensions, privacy tools, ad blockers, or security software that could be interfering with autoplay audio.

You may also try temporarily disabling browser extensions or testing in a clean/private browser session to see if the issue persists.

Please let us know if you continue experiencing the problem after trying these steps.

Best regards,
Nikee @ Tutorials Dojo