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  • Duration for access to purchases courses

  • neha8289

    Member
    December 4, 2024 at 4:08 pm

    Hello, I brought 4 practice test, how long I will have access to these course.
    I had previously brought one course and the access expired in 1 year.

  • JR-TutorialsDojo

    Administrator
    December 5, 2024 at 12:08 pm

    Hello neha8289,

    Thank you for reaching out.

    You’ll have unlimited access to these courses for one year, just as with your previous purchase.

    If you have any further questions or need assistance, please feel free to reach out.

    Best regards,
    JR @ Tutorials Dojo

    • neha8289

      Member
      April 14, 2025 at 2:57 am

      Hello Team,

      Can I get these courses extended ? I was not able to appear for the exams as of yet 🙁

      Thanks,

      Neha

      • JR-TutorialsDojo

        Administrator
        April 14, 2025 at 9:15 am

        Hello Neha,

        Thank you for your message.

        You can extend these courses by repurchasing them.

        Regards,
        JR @ Tutorials Dojo

        • neha8289

          Member
          April 15, 2025 at 3:57 pm

          That would cost a lot. I wasnt able to make any progress on the 4 courses I purchased because of a personal circumstance. All courses are on 0% progress.

          Is it not possible to extend within same purchase. one year is too short.

          • This reply was modified 1 month ago by  neha8289.
          • JR-TutorialsDojo

            Administrator
            April 15, 2025 at 4:45 pm

            Hello neha8289,

            We will review your progress on those courses and get back to you soon. In the meantime, could you confirm if you’ve already emailed support@tutorialsdojo.com?

            Regards,
            JR @ Tutorials Dojo

            • neha8289

              Member
              April 20, 2025 at 4:42 pm

              Hello Team, Thanks a lot 🙂
              I have emailed the support team. I plan to complete atleast two course before June 30th and may request atleast two courses to be extended.
              I will share details of the exam scheduled to share the timelines with the team.

            • JR-TutorialsDojo

              Administrator
              April 21, 2025 at 9:24 am

              Hello neha8289,

              Thank you for your update. We kindly ask that you continue communicating with our support team directly via email at support@tutorialsdojo.com for any further queries or requests regarding your courses.

              Best regards,
              JR @ Tutorials Dojo

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