Latency issues (slow response) on practice exams

[vijith-vijayan]

I see latency issues while accessing Azure Security Az500 practice exams. This is not the first time but multiple occassions. I also saw ‘will be back soon’ whenver i tried during the time which afteroon time British time, I think this is really putting off working on practice exams on your platform please, i think this need to be addressed please

[Neil-TutorialsDojo]

Hi vijith-vijayan,

Good day! Thank you for posting here. We apologize for the inconvenience caused by the latency issues and the frequent “will be back soon” messages. Our team is looking into this matter to resolve it as soon as possible. We appreciate your patience and understanding. Thank you!

regards,
Neil @ Tutorials Dojo

[MFaiz]

This is still ongoing. Any updates?

[Neil-TutorialsDojo]

Hi Vijith-Vijayan,

Good day!

We sincerely apologize for the recurring latency issues. We understand how frustrating this can be and are actively working to resolve the problem.

The root cause of the issues has been identified as a combination of our test engine, third-party modules, vendor services, and ongoing deployments for new features. We have already implemented several fixes, and updates to the third-party plugin modules and database, which took some time to take effect, have now resolved many of the underlying issues.

You can monitor our progress and view real-time updates on our public status page: http://status.tutorialsdojo.com/7663411

Our next step is to closely monitor the affected time window (11:00 PM to 1:00 AM Manila Time) to ensure the stability and effectiveness of the implemented fixes.

We appreciate your patience and continued support as we work towards providing a seamless experience.

Regards,
Neil @ Tutorials Dojo