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Home Forums General Discussions Portal Issues and Improvements Paused Exams marked as complete

  • Paused Exams marked as complete

  • ebin

    Member
    June 17, 2021 at 10:31 am

    this has now happened 2 times for me. I started the exam in timed mode, paused it after a while, and when i tried to resume it, it already marked as complete and failed. I also think that the sessions are not stored across different machines.

  • TutorialsDojo-Support

    Member
    June 17, 2021 at 1:15 pm

    Hi Ebin,

    Thank you for your inquiry and apologies for the inconvenience you had with the Pause button. After pausing the exam, do not leave the Pause summary screen unattended for a prolonged period of time. Our current platform allows our users to re-authenticate sessions after 3 hours of inactivity. If you have not been doing anything on the page for 3 hours, the server will time out your session. This is done for security reasons and to help increase the overall speed of the website. In other words, if you were taking the exam or just simply browsing the site then leave for a prolonged period of time or start browsing other pages, you will need to log in again and create a new session when you come back. It is best practice to exit the course, log off (if you plan to continue the test at a later time), and log in again when the time comes that you want to resume the test.

    To learn more about pausing a test in Timed Mode, visit this FAQ page.

    Please also note that your progress, regardless of the mode you are currently in (Timed Mode, Review Mode, Section-Based Mode, and Final Test), will only be recorded once you submit the Quiz.

    Cheers,

    Jane – Customer Support @ Tutorials Dojo

    P.S. Join our Slack group for more tips and insights to help you pass your AWS exam:

    https://tutorialsdojo.slack.com/

    FAQ – Timed Mode

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