Pausing (<10 mins) SAA-C02 Full Practice Test loses all answers…

[DRATRA]

As can be seen from the attached image I spent a considerable amount of time taking this Practice Test. I paused the test for 5-7 mins or so and returned to find that none of my responses (to the first 48 questions) had been recorded. This is very infuriating esp. since I can do that without an issue on Udemy. Keeping track of answers should not be that hard to do???

[TutorialsDojo-Support]

Hi Dratra,

Thank you for your inquiry and apologies for the inconvenience you had with the Pause button. After pausing the exam, do not leave the Pause summary screen unattended for a prolonged period of time. Our current platform allows our users to re-authenticate sessions after 3 hours of inactivity. If you have not been doing anything on the page for 3 hours, the server will time out your session. This is done for security reasons and to help increase the overall speed of the website. In other words, if you were taking the exam or just simply browsing the site then leave for a prolonged period of time or start browsing other pages, you will need to log in again and create a new session when you come back. It is best practice to exit the course, log off (if you plan to continue the test at a later time), and log in again when the time comes that you want to resume the test.

To learn more about pausing a test in Timed Mode, visit this FAQ page.

Please also note that your progress, regardless of the mode you are currently in (Timed Mode, Review Mode, Section-Based Mode, and Final Test), will only be recorded once you submit the Quiz.

Cheers,

Jane – Customer Support @ Tutorials Dojo

P.S. Join our Slack group for more tips and insights to help you pass your AWS exam:

https://tutorialsdojo.slack.com/

FAQ – Timed Mode

[Stitched]

I had this same issue, Dratra, in that I was also way less than 3 hours (~ 2 minutes) and hadn’t navigated away from the pause screen and it toasted all previous answers given in the exam.

“Infuriating” is an understatement when the full exams can take up to 2 hours of your time.

[Jon-Bonso]

Hi Stitched,

Based on your records, you recently took the included full test of the AWS Certified Solutions Architect – Associate VIDEO course. We tried replicating the issue but it seems that we can actually save and resume the test progress as seen in this screencast:

[video src="https://media.tutorialsdojo.com/april-2023-full-practice-test-aws.mp4" /]

The issue is actually quite old (2021), and some issues like this could be caused by a conflicting web browser plugin or others.

Can you kindly do a quick test once again, please? We want to rule out if this issue is just a once-off thing or not, as we can’t replicate it on our end. If the issue persists, please let me you know and if possible, kindly share a quick screencast (only if you have time) if you happen to encounter the issue again.

The ScreenCast site can help you share a screencast with us so we can resolve any issues sooner.

Looking forward to your reply.

Cheers,

Tutorials Dojo Team

[Jon-Bonso]

This issue is nearly from 2 years ago (November 2021), and has been long resolved.

Closing this thread and will continue the discussion for Stitched in this thread

https://portal.tutorialsdojo.com/forums/discussion/pausing-tests-resets-progress/

Pausing Tests resets progress