undefined Player error The player is having trouble. We’ll have it back up and r

[ArunDataArch]

<div>i have subscribed to AWS SA Video course, i am access it from Belgium..</div>

it was working fine till 1 week back.. i was able to view vide course whoever now

i am getting , below error and doesnt play.. tried different browser – chrome & edge as well..

tired in different time as well.. week day , night and weekend

undefined

Player error

The player is having trouble. We’ll have it back up and running as soon as possible.

[ArunDataArch]

Dear support pls check

[Nikee-TutorialsDojo]

Hello AruDataArch,

Thank you for your post. Upon checking, it works fine on our end. Can you please try it again to see if the issue still persists? Thank you.

Regards,

Nikee @ Tutorials Dojo

[ArunDataArch]

Yes @Nikee Tried again, still unable to access getting same error..

Video course doesn’t play

pls advise can we connect over email , pls share the connection options to troubleshoot

• This reply was modified 4 months, 3 weeks ago by  ArunDataArch. Reason: adding additional detail

[Nikee-TutorialsDojo]

Hello ArunDataArch,

We are currently working on this issue. Could you please let us know if you are using a VPN? Also, could you provide us with the error message from the browser’s console log? This information will help us resolve the issue. Thank you!
Regards,

Nikee @ Tutorials Dojo