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Hello Rachael,
Thanks for the feedback.
In the scenario, the ‘business goal’ is implied and refers to whatever is acceptable to the company. There are various methods that can address the issue, such as going back to the drawing board and improving the quality of training data through resampling, data augmentation, and so on. These are all valid methods; however, the question is mainly asking about the simplest approach that can give the business quick gains in reaching their goal, and that approach is by adjusting the threshold.
