Reply To: Quiz Not saving results, frustrated

[osuman]

Same thing has been happening to me. Every time I pause the test, nothing gets saved and I come back to a fresh test (Other than one time where the test somehow got submitted as complete at question ~30). From how I understand the directions I should be able to pause the tests and resume them at a later point. The directions even recommend logging out for extended time away from the computer. It’s frustrating enough to where I might start looking into the refund policy. Here are the directions for Timed Practice Tests stating that you can pause and resume tests later:

“Important Note: Do not leave the Pause summary screen unattended for a prolonged period of time. It is best practice to exit the course, log off (if you plan to continue the test at a later time), and login again when the time comes that you want to resume the test.

You can resume your progress by clicking Resume Quiz.”

The resume quiz options has never been available. The only option I ever see is to start the same test from the beginning.

• This reply was modified 2 years, 7 months ago by  osuman.