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Hi @rmchale,
Thank you for your reply. In addition to what my colleague @Cerbie.TutorialsDojo mentioned, please take note that we already implemented a fix for the user session issue last May 20, 2022.
Have you cleared your browser cookies by any chance while doing the practice test? If not, we would like to ask for the console log of your web browser so we can further investigate on our end. This is only the known cause now as to why the quiz page would freeze but nonetheless, we are here to resolve your issue.
Based on your records, we see that you have completed the Diagnostic Test, Timed Mode Set 1, and the Section-based SDLC Automation (DevOps) of our AWS Certified DevOps Professional practice test.
If the issue persist on your end, please send us an email at support@tutorialsdojo.com with a screenshot and the web console logs of your browser so we can further check on our end.
Regards,
Tutorials Dojo Support Team