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Hi Raj,
Thank you for bringing this up to our attention. It seems that there is a discrepancy in the official AWS documentation. The following AWS references show that the usable capacity is 83 TB:
https://docs.aws.amazon.com/snowball/latest/ug/device-differences.html
Click to access AWSSnowball-ug.pdf
The following shows that the usable capacity is only 80 TB. It is possible that AWS has recently made a change:
https://aws.amazon.com/snowball/faqs/
I have raised a pull-request to the official AWS documentation for this issue. Let’s just wait for what they have to say: