Home › Forums › General Discussions › Subscription issue on annual plan › Reply To: Subscription issue on annual plan
-
Hi ekurtovic,
Thank you for reaching out.
We’d like to respectfully clarify that the 1-year access limitation is clearly stated on both the course page and the product page at the time of purchase. This information has been publicly visible from the beginning to ensure transparency with all our users. For your reference, we’ve attached a screenshot showing where this is indicated.
Please note that when purchasing, what you’re getting is 1-year access to the course content, not lifetime access — and this has always been specified. We make every effort to be clear and upfront about this to set the right expectations.
We appreciate your feedback and understand that details like this are important to our users. If you have further concerns or need help with anything specific regarding your account, feel free to reach out directly so we can assist.
Best regards,
Nikee @ Tutorials Dojo