Video Course FAQ - Tutorials Dojo

What does Early Access mean?

Early Access means more video lectures will be added over the next few weeks/months, and as a result, we’re giving everyone the opportunity to get the early access version at lower prices. Rest assured that the most critical and important topics covered in the exam are already a part of the early access release. The additional videos to be added are for minor AWS services and additional hands-on lectures.

Do I need to re-purchase the course once it becomes a "full" version?

No. You do not have to re-purchase the course as all updates and will be added to the same course. The advantage of getting the Early Access release is that you get to buy it at a lower price and get to enjoy the full version within 1-2 months from the initial release.

You can view a log of all updates to our video courses in the Forums section:

Solutions Architect Associate (SAA)

How long do I have access to the video course once I purchase it?

All video course purchases in the Tutorials Dojo portal come with unlimited access to current and future content for a period of 3 years.

Can I bundle this with your other courses and reviewers?

Yes. Currently, you can bundle the video course with our practice exam (double bundle). For best results, we recommend getting the triple bundle i.e. video course + practice exam + study guide eBook.

How do I view the videos on full screen?

To view the video lectures on full screen, simply click the full screen icon in the video player toolbar.

How do I view the subtitles?

To view the subtitles, simply click the CC button in the video player toolbar and select English.

The video resolution is poor. How do I get a better resolution?

When you hit the play button, the default resolution is “Auto” which means that the resolution will auto-adjust based on the speed of your Internet connection.

To change this, click the gear button in the player toolbar then click the dropdown beside auto and choose a different resolution. For optimized viewing, we recommend using the 1080p resolution.

Can I download the video lectures to my computer?

Unfortunately, the video lectures cannot be downloaded to protect our content from piracy.

I have finished viewing several videos but the “Your Progress” section does not record this.

The “Your Progress” section in the course page is only meant for you to view your results in the mini-quizzes and the full practice exam. It does not record your watch progress on the video lectures.

Why can't I play the videos on your video course?

Whenever I try to access the video lessons, I prompted with the following message:
“Because of its privacy setting, this video cannot be played here“

If you are experiencing this error, then it could be that you are in a country where our current video provider (Vimeo) is not supported. If the user is located in Indonesia, Malaysia, Thailand, Vietnam or China, then the video lessons (which are hosted in Vimeo) will not be accessible. You can do these actions:

We can offer to refund your purchase. Just contact support@tutorialsdojo.com
You can use a VPN to access our content.

Got any other questions?

Don’t hesitate to contact us at support@tutorialsdojo.com or post in our Forums for any other questions / inquiries / clarifications.

Our business hours are from Mondays to Fridays from 8 AM to 5:30 PM UTC+8 (Manila/Singapore time). We have limited support on weekends but we’ll do our best to accommodate urgent requests and inquiries.

We also encourage you to join our Slack and Facebook groups to get firsthand info and tips about the AWS exams.