Courses expired, can’t access any purchased courses

[yogesh-6]

Hey Team,

I am not able to access any of my purchased courses and got the message, ‘Your access to the course is expire’. Please help, as need to prepare for the certification exam.

Thanks & Regards,

Yogesh

[Nikee-TutorialsDojo]

Hello yogesh-6,

Thank you for posting here. As I checked your account, there are no paid courses recorded. Can you please send a snippet of the list of courses you’ve purchased? Thank you once again.

Regards,

Nikee @ Tutorials Dojo

[yogesh-6]

attached

https://portal.tutorialsdojo.com/billing-account/view-order/215436/

Billing account

[Nikee-TutorialsDojo]

Hello Yogesh,

Thank you for sending the snippet. Based on our records, you purchased your courses last December 7, 2020. Please be aware that our unlimited course access has a 1-year expiration period.

Regards,
Nikee @ Tutorials Dojo