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Home Forums General Discussions Is practice exam purchased here accessible only for 3 years?

  • Is practice exam purchased here accessible only for 3 years?

  • vin-schong

    Member
    November 7, 2020 at 8:22 am

    hi.. I read somewhere in reddit, and someone mentioned practice exams purchased here are only for 3 years.

    Is this true?

    It was not mentioned anywhere in TD that it’s only for 3 years. But you guys also never mentioned it’s lifetime access. Please advise.

  • TutorialsDojo-Support

    Member
    November 7, 2020 at 11:25 am

    Hello Schong,

    Thanks for the inquiry. You’ll get unlimited access to the content for three years from the time of purchase, which is aligned with the AWS recertification cycle.

    Do check out our FAQ page for more information on the features available on the Tutorials Dojo portal and to help you navigate through the site:

    Tutorials Dojo Portal FAQs

    I hope this helps. 🙂

    Cheers,

    Jane – Customer Support @ Tutorials Dojo

    P.S. Join our Slack group for more tips and insights to help you pass your AWS exam:

    https://tutorialsdojo.slack.com/

  • vin-schong

    Member
    November 7, 2020 at 4:10 pm

    Hi Jane,

    Thanks for the response. I think it’s very not fair. When I purchased, there is nowhere mentioned it’s only for 3 years. It sounds like you guys scamming us all.

    I purchased all 6, and I might not used it immediately on purchase. It takes time to study and pass the exam.

    This is not acceptable that we only have access for 3 years after purchase.

  • Jon-Bonso

    Administrator
    November 8, 2020 at 1:54 am

    Hi Schong,

    Thanks for your reply. I understand your point. Some people buy our products in bulk but use our practice tests after a few months or even after more than a year. In rare scenarios, there could be some folks who may use it after 3 years after purchase but that could be counter-productive since AWS always updates its content.

    As Jane mentioned, the rationale for the 3-year validity is for the AWS recertification cycle. For example, the AWS Solutions Architect Associate exam version SAA-C01 was released last 2018, and this year, AWS launched yet another version (SAA-C02). That’s only a 2-year gap. Other certifications renew after 3 years or more.

    In comparison to a monthly subscription option offered by other cloud training providers, our offerings are quite cost-effective and fair. It does not cost you hundreds of dollars to avail of our services and you won’t be billed every month. If you want to opt for lifetime access, Udemy has that option.

    The main value of our practice tests is to empower you to pass your AWS exam in the foreseeable future. You can see in our regular announcements in this forum that we are quite diligent in updating our content. We also release new features regularly. If this is just a scam to you, I respect your decision and we are happy to refund your money. But personally, I quite disagree with that accusation. I worked day and night to provide excellent service to our customers and you can even see me extend support over Reddit. Nonetheless, I still respect your opinion.

    It’s quite unfortunate that we can’t meet your expectation. Feel free to request a refund for the items that you won’t use within 3 years.

    Regards,

    Jon Bonso

  • vin-schong

    Member
    November 9, 2020 at 7:37 pm

    Hi Jon

    Thanks for the response.

    Yes, I dont like subscription type of service. Thats why I like udemy, cantrill, etc. I like to buy and keep. With this 3 years “rule”, I will need to adopt to “buy when necessary”.

    When you started this portal here in March, I think I am among the early adopters. And till now I only used SAA and DVA. I am slow-learners, and this 3-years-rule will be hard for me. Thanks for your understanding.

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