Need help with course purchase

[Cuong Nguyen]

Hi, I purchase the AWS Certified Solutions Architect Associate exam. The payment goes through (through Paypal). However, after the payment, the system requires me to create an account. After creating the account, I don’t see the course. How do I link the purchase course with the account?

[Nikee-TutorialsDojo]

Hi Cuong Nguyen,

Thank you for posting your query. Can you provide a screenshot so we can look it up?

Regards,
Nikee @ Tutorials Dojo

[Cuong Nguyen]

Hi,

Thank you for looking into this. Unfortunately, I don’t have a screenshot.

Short answer: I make another purchase after creating account. I check my card, and see that I only get charge once. So I am good. We could close this thread.

For long answer, just want to share the flow:

1. I go to the website, make an order and pay through Paypal without creating an account yet. The payment goes through, but I get redirected to the page to create an account. After creating an account, I don’t see the course.

2. So I make another purchase while logging in the new account. This time I could see and access the course.

3. I check with Paypal, and see that the first payment (without account) is just a pre-approve. So it is likely that I only get charge once for the later purchase.

[Nikee-TutorialsDojo]

Hi Cuong Nguyen,

This is noted and thank you for purchasing. If you have any other concerns, please don’t hesitate to contact us.

Regards,

Nikee @ Tutorials Dojo