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  • Need help with course purchase

  • Cuong Nguyen

    Member
    October 13, 2023 at 11:33 pm

    Hi, I purchase the AWS Certified Solutions Architect Associate exam. The payment goes through (through Paypal). However, after the payment, the system requires me to create an account. After creating the account, I don’t see the course. How do I link the purchase course with the account?

  • Nikee-TutorialsDojo

    Administrator
    October 16, 2023 at 5:37 pm

    Hi Cuong Nguyen,

    Thank you for posting your query. Can you provide a screenshot so we can look it up?

    Regards,
    Nikee @ Tutorials Dojo

    • Cuong Nguyen

      Member
      October 16, 2023 at 8:50 pm

      Hi,

      Thank you for looking into this. Unfortunately, I don’t have a screenshot.

      Short answer: I make another purchase after creating account. I check my card, and see that I only get charge once. So I am good. We could close this thread.

      For long answer, just want to share the flow:

      1. I go to the website, make an order and pay through Paypal without creating an account yet. The payment goes through, but I get redirected to the page to create an account. After creating an account, I don’t see the course.

      2. So I make another purchase while logging in the new account. This time I could see and access the course.

      3. I check with Paypal, and see that the first payment (without account) is just a pre-approve. So it is likely that I only get charge once for the later purchase.

  • Nikee-TutorialsDojo

    Administrator
    October 17, 2023 at 9:18 am

    Hi Cuong Nguyen,

    This is noted and thank you for purchasing. If you have any other concerns, please don’t hesitate to contact us.

    Regards,

    Nikee @ Tutorials Dojo

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