Timed Mode Set 5 – Question 65

[Ryan12xx]

Hi,

I believe the answer to Question 65 of Timed Mode Set 5 is incorrect. It asks what support plans have access to AWS Personal Health Dashboard.

I think the answer should be Business and Enterprise plans only.

Thanks

[Nikee-TutorialsDojo]

Hello Ryan,

Thank you for posting here. Could you please send a snippet of the question so we can check it?

Regards,

Nikee @ Tutorials Dojo

[Ryan12xx]

Hi Nikee,

Thanks for your reply. See the snippet attached.

I think the question is mixed up between AWS Personal Health Dashboard and AWS Health Dashboard.

[Ryan12xx]

AWS Personal Health Dashboard: https://docs.aws.amazon.com/health/latest/ug/getting-started-phd.html

From this page:

“The AWS Personal Health Dashboard is available to customers with a Business or Enterprise Support plan.”

[Nikee-TutorialsDojo]

Hello Ryan,

Thank you for sending the snippet. Let me explain why it is the correct answer.

The question asks which support plans provide access to the AWS Personal Health Dashboard. The Basic, Developer, Business, and Enterprise are the correct answers because the AWS Personal Health Dashboard is accessible to customers across all AWS support plans, including the Basic (free tier) plan. This dashboard provides a personalized view of the health of AWS services, along with alerts and remediation guidance when AWS experiences events that might affect the user’s services. It’s important to note that access to the AWS Personal Health Dashboard is not exclusively tied to any single or set of paid AWS support plans. Instead, AWS has made the Personal Health Dashboard available to all AWS customers, regardless of their support plan.

Business and Enterprise plans indeed offer the most comprehensive support features, including 24/7 access to Cloud Support Engineers, infrastructure event management, and technical account management (for the Enterprise plan). However, access to the AWS Personal Health Dashboard is not exclusive to these higher-tier plans. AWS has designed the Personal Health Dashboard to be accessible even to customers on the Basic plan, ensuring that all users have the necessary tools to monitor the health of their services and receive alerts about issues affecting their AWS resources. This inclusivity underscores AWS’s commitment to transparency and customer support across all service levels.

I hope this clarifies your confusion. If you need further assistance, please feel free to message us.

Regards,

Nikee @ Tutorials Dojo

[Ryan12xx]

thank you for clearing this up !