Forum Replies Created

Viewing 1 - 4 of 4 posts

  • Genesis-TutorialsDojo

    Member
    September 25, 2023 at 4:38 pm

    Hi Michael,

    Congratulations on passing your exam! We’re thrilled to hear about your success and that our services were able to assist you in this feat.

    We also appreciate your suggestions for improving our practice tests. Your feedback is invaluable to us as we continuously strive to enhance and update our exam guides and provide an even better experience for our customers.

    Thank you for supporting us, and we look forward to hear about more of your achievements in the future!

    Best regards,

    Genesis @ TutorialsDojo

  • Genesis-TutorialsDojo

    Member
    September 4, 2023 at 9:30 am

    Hi there!

    Thank you so much, Rick and Stevo, for taking the time to share the pop-up issue with us. I understand that for some devices, the close button for the pop-up is visible, but not for others. This is fully noted, and rest assured that our technical team is working to fix this one as soon as possible.

    Thank you for your continued support, and let us know if you have any other concerns.

    Best regards,

    Genesis @ TutorialsDojo

  • Genesis-TutorialsDojo

    Member
    September 18, 2023 at 3:41 pm

    Hello again,

    We understand your frustration regarding this, and we apologize for the inconvenience this issue has brought. Please know that we have confirmed that this issue has been fixed. Regardless, if you are still encountering any ads in your paid or enrolled courses, please feel free to contact or message us at anytime.

    Once again, we appreciate your patience and understanding.

    Best regards,

    Genesis @ TutorialsDojo

  • Genesis-TutorialsDojo

    Member
    September 14, 2023 at 2:20 pm

    Hi Stevo,

    We are sorry to hear that you are still experiencing this issue. You should not be encountering any pop-up ads on your paid courses and we have also increased the time delay for the pop-up to reappear on your non-course and non-paid site pages.

    May we ask you to please provide us with a screenshot of the whole page along with the ad that you have recently encountered? This will help us investigate and pinpoint the cause of the problem you have encountered.

    We look forward to your response and thank you for your cooperation.

    Best regards,

    Genesis @ TutorialsDojo

Viewing 1 - 4 of 4 posts