Courses

  • 7 Lessons

    AI-102 Microsoft Azure AI Engineer Associate Practice Exams

    120+ AI-102 Microsoft Azure AI Engineer Associate Questions in RANDOMIZED mode, TIMED mode, REVIEW mode, and SECTION-BASED with Explanations, Reference Links, Score Tracking, Plus BONUS Flashcards

  • 6 Lessons

    AI-900 Microsoft Azure AI Fundamentals Practice Exams

    120+ AI-900 Microsoft Azure AI Fundamentals Questions in TIMED mode, REVIEW mode, SECTION-BASED, and RANDOMIZED TEST mode with Explanations, Reference Links, Score Tracking, Plus BONUS Flashcards

  • 1 Lesson

    Amazon API Gateway for Serverless Applications

    This free digital course will teach the important concepts about Amazon API Gateway and the things that you need to know to start building your serverless applications in AWS.

  • 2 Lessons

    Amazon Athena Getting Started

    In this course, you will learn the benefits and technical concepts of Amazon Athena. If you are new to the service, you will learn how to start using Athena through a demonstration on the AWS Management Console. You will learn about querying data in Amazon Simple Storage Service (Amazon S3) using the Athena SQL query interface.
  • 1 Lesson

    Amazon Aurora Getting Started

    In this course, you will learn the benefits and technical concepts of Aurora. You will learn about Aurora's high performance, scalability, and efficient management capabilities that simplify database operations. If you are new to the service, you will learn how to start using Aurora through a demonstration using the AWS Management Console. You will learn about Aurora's high performance, scalability, and efficient management capabilities that simplify database operations.

  • 1 Lesson

    Amazon Aurora MySQL – Basics

    ⛔️ This has been decommissioned by AWS.

    Alternatively, you can check other courses from the AWS Skill Builder site by going to this link: https://explore.skillbuilder.aws/learn/course/external/view/elearning/86/amazon-aurora-mysql-basics

  • 1 Lesson

    Amazon Bedrock Getting Started

    Amazon Bedrock is a fully managed service that offers leading foundation models (FMs) and tools to build and scale generative AI applications quickly. The service also helps ensure privacy and security.

  • 2 Lessons

    Amazon CloudFront Getting Started

    With Amazon CloudFront, you can deliver digital content to users around the world quickly and reliably through a global network of edge locations. The service stores copies of your content in data centers worldwide. When users access your website or application, they connect to the location nearest to them. This means faster load times and better performance for all your users, whether they're watching videos, downloading files, or browsing your website. In this course, you will learn the benefits and technical concepts of Amazon CloudFront. If you are new to the service, you will learn how to start using CloudFront through a demonstration using the AWS Management Console. You will learn about how CloudFront improves content delivery performance by caching and serving content from locations closest to your users.
  • 1 Lesson

    Amazon CloudWatch Getting Started

    In this course, you will learn the benefits and technical concepts of Amazon CloudWatch. Using CloudWatch, developers and operators can improve the performance and availability of their applications. CloudWatch helps you observe and monitor resources and applications in AWS Cloud, hybrid, or on-premises environments. In this course, you will also review the basics of CloudWatch, including the business and technical challenges it can solve.
  • 1 Lesson

    Amazon CodeWhisperer – Getting Started

    ⛔️ This has been decommissioned by AWS.

    Alternatively, you can use the course from the AWS Skill Builder site by going to this link: https://skillbuilder.aws/

  • 1 Lesson

    Amazon Connect Console Fundamentals

    The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.

  • 1 Lesson

    Amazon Connect Contact Lens Fundamentals

    With Amazon Connect Contact Lens, organizations analyze customer conversations, evaluate agent performance, and continuously improve customer experience. In this course, you will recognize the benefits, typical use cases, and core concepts of Contact Lens. You will explore implementation scenarios and identify the key considerations to uncover trends, sentiment, and conversation characteristics from contact interactions. You will learn how post-contact summaries are used to replace manual note-taking so supervisors can review interactions efficiently.
  • 1 Lesson

    Amazon Connect Conversational Interfaces Fundamentals

    With Amazon Connect, you can build conversational interfaces so users can interact using natural language through voice or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect Conversational Interfaces. You will explore real-world implementation scenarios and identify the key considerations to provide natural, human-like interactive experiences for customers across multiple channels. You will also learn routing strategies and their implementation within the Amazon Connect contact center platform.

  • 1 Lesson

    Amazon Connect Flows Fundamentals

    An Amazon Connect Flow defines how a customer experiences an organization's contact center from start to finish. Flows enable businesses to customize their Interactive Voice Response (IVR) systems and optimize routing. For example, by using Flows, IVR designers can offer users a set of menu options and route calls based on their key-pad selections. Amazon Connect Flows empower businesses to reduce their customer effort by creating dynamic and personalized experiences.
  • 1 Lesson

    Amazon Connect Routing Fundamentals

    With Amazon Connect routing, organizations can implement intelligent and customizable omnichannel routing strategies to connect customers to agents with the most appropriate skill set. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect routing. You will explore real-world implementation scenarios and identify the key considerations to enhance the customer experience and optimize contact center operations through effective routing.

  • 1 Lesson

    Amazon Connect: Creating and Managing Amazon Connect Instances

    Amazon Connect is a cloud contact center that helps you offer superior customer service. Because it is designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice, chat, and tasks for your customers and contact center agents. Amazon Connect includes tools for skills-based routing, powerful real-time and historical analytics, and intuitive management tools. With pay-as-you-go pricing, Amazon Connect can lower costs while improving contact center operations and agent efficiency.

  • 1 Lesson

    Amazon Data Firehose Getting Started

    With Amazon Data Firehose, you can capture, transform, and deliver streaming data to various destinations in near real time. In this course, you will learn the benefits and technical concepts of Firehose. If you are new to the service, you will learn how to start using Firehose through a demonstration using the AWS Management Console. You will learn about the architecture and how the built-in features can help you ingest and deliver data.

  • 1 Lesson

    Amazon DevOps Guru Getting Started

    In this course, you will learn the benefits and technical concepts of Amazon DevOps Guru. By using DevOps Guru, developers and operators can improve the performance and availability of their applications. DevOps Guru applies machine learning (ML) to analyze your operational data, application metrics, and events to identify behaviors that deviate from normal operating patterns. In this course, you will also review the basics of DevOps Guru and the business and technical challenges it can solve.
  • 1 Lesson

    Amazon DynamoDB for Serverless Architectures

    This free course provides an in-depth introduction to Amazon DynamoDB and how it is leveraged in building a serverless architecture. It also talks about core DynamoDB components and how-to setup and access them in creating a serverless application.

  • 2 Lessons

    Amazon EC2 Auto Scaling Getting Started

    With Amazon EC2 Auto Scaling, you can automatically adjust the number of Amazon Elastic Compute Cloud (Amazon EC2) instances in your application environment based on real-time demand. In this course, you will learn the benefits and technical concepts of Amazon EC2 Auto Scaling. If you are new to the service, you will learn how to start using Amazon EC2 Auto Scaling through a demonstration using the AWS Management Console. You will learn how Amazon EC2 Auto Scaling maintains application availability by automatically adding or removing EC2 instances as needed.
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